PAYMENT / SHIPPING METHODS




  • We accept bank transfer through MAYBANKCIMB or AMBANK account only at the moment.
  • We accept installment as well! 50% deposit required to secure your reservation. Reserved item(s) with deposit will be held for 14 days max.
  • For payment via online, fill in our email (casanovees@gmail.com) in the recipient email box.
  • Once payment is made, drop us proof of e-mail such as reference numbers or print screen the transaction or u can sms at 012-3883477 to confirm your payment.
  • Please note that interbank transactions will take at least 2-3 working days to be processed by the respective banks. Items will be sent only after payment is cleared.
  • We will only provide bank details when confirmation is made for an order.
  • We ship via Pos Laju only.
  • Postage costs shall be born by buyers. 
  • Pos Laju : RM 6 (West Malaysia) RM 8 (East Malaysia) ; <500grams
  • Once your order has been shipped, a Shipping Confirmation email, with tracking information will be sent.  
  • We provide Cash On Delivery(COD) service based on the location stated. 
  • We cannot be held responsible for lost or stolen parcel.   
  • We cannot be held responsible if customers provide the wrong shipping address by mistake.

POSTAGE SCHEDULE
  • Postage will be done 2x a week : Monday, Wednesday/Thursday.
  • All payments made before 1:00 pm will be posted on the same day.
  • All payments made after 1:00 pm will be posted on the next delivery date.



COD services will be available at the following location :
  • McDonalds Bandar Tun Hussein Onn
  • McDonalds Taman Connaught
  • Mines Shopping Centre
  • Jusco Cheras Selatan