PLEASE READ OUR POLICIES CAREFULLY. THANK YOU!
- To order an item, fill in the order form OR e-mail us at casanovees@gmail.com
- Reserved items: Item is reserved to customer for 24 hours ONLY
- You are allowed to place your deposit to secure your reservation. Item will be held til 7 days max.
- We work in a FIRST COME, FIRST SERVE BASIS. Customer with the fastest payment wins the deal!
- Please take note that all the prices shown are not inclusive of postage.
- All the items listed are BRAND NEW.
- All items are NOT NEGOTIABLE unless you're buying more than an item.
- All items sold are NOT refundable.
- We held no responsibilities in damages and losses upon delivery of goods.
- Items not paid within 48 hours, unless otherwise agreed upon, will be put up for sale thereafter without further notification.
- Back out buyers will no longer be entertained. We would appreciate the courtesy of informing us if you do not wish to purchase the item anymore.
- Exchange can only be done when the item received is defective/wrong colour or size than the ordered item.
- All exchanges should be done WITHIN 7 Working Days.
- Exchange items should be in mint condition, not washed or worn.
- Any exchange done for personal reasons, buyer will bear the costs of postage.
- To exchange an item, please email us at casanovees@gmail.com or sms at 012-3883477.
